FORWARD CONSULTING
Turning Challenges Into Opportunities

DA/CITIZENS ATTACK CRIME INCREASE

Compelling Customer Benefit and "treating citizens like customers" motivates DA employees and citizens to fight crime increase

  • Employees make prosecutions faster and more efficient
  • Schools join in fight against school violence
  • Citizens join in fight on crime

 

 

 

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HOMEBUILDER MAINTAINS
SALES

GOVERNMENT TREATS CITIZENS
LIKE CUSTOMERS

MANUFACTURER MEETS
TIMELY DEMAND

Compelling Customer Benefit and "localizing" national TV show
boosts home builder's sales in
midst of slump
Compelling Customer Benefit helps
"Treating citizens like customers"
makes DA's office new standard
for nation
Compelling Customer Benefit drives sales and
market share up
in recession
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